Privacy Policy

Effective Date: August 17, 2025

This Privacy Policy describes how Lumi ("we," "our," or "us") collects, uses, and protects your information when you use our services.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Name and contact information
• Account credentials and authentication data
• Usage data and interaction patterns
• Communication content when you interact with Lumi

1.2 Technical Information

We automatically collect certain technical information:

• Device information and browser type
• IP address and location data
• Session data and timestamps
• Performance and diagnostic information

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Personalize your experience with Lumi
• Communicate with you about updates and features
• Ensure security and prevent fraud
• Analyze usage patterns to enhance functionality
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements
• To protect our rights and safety
• With trusted service providers who assist in operating our services

4. Data Security

We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data storage practices

5. Data Retention

We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. When your information is no longer needed, we securely delete or anonymize it.

6. Your Rights

You have the right to:

• Access your personal information
• Correct or update your information
• Delete your account and associated data
• Object to certain processing activities
• Data portability where applicable

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences. Some features may not function properly if cookies are disabled.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date.

11. Third-Party Services

Our services may integrate with third-party services. This Privacy Policy does not apply to third-party services, and we encourage you to review their privacy policies.